24/7 Technical Support & Maintenance
24/7 Technical Support & Maintenance
Software development is an iterative process; as the technology upgrades, the software that supports it must also undergo support and maintenance services. Businesses need to keep up with the pace of fast-changing technology trends. Experts who can provide consistent technology support services are crucial to continued success.
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We Provide Comprehensive and End-to-End Support Services
Logran has a strong professional history in delivering remote technical support to our clients all around the world. Our technology experts work with clients in a variety of industrial sectors to provide exceptional maintenance and support services. With our innovative team members, we provide a wide range of advantages to our clients. We offer end-to-end software, web, mobile, and cloud application development, and provide complete support and maintenance services to our existing clients by taking the following steps:
We design scalable architecture, which helps to sustain low maintenance costs.Our ongoing maintenance includes bug-tracking and fixing, technological upgrades, and basic feature enhancement. We have a rapid response time; we always respond to client's inquiries and feedback within 24 hours.
Database Administration and Support
Logran understands that the success of a business often depends on how the business's data is managed. Data management, access, and security are at the core of our database technology. Our database management services include hosted-in-the-cloud, on-premises, and hybrid models. We particularly like Amazon RDS, and have helped clients migrate their database services to the cloud.
DevOps Services
DevOps, as a service, recommends a new ‘culture’ that ideally bridges gaps between the core operating teams, such as Development (Dev) and Operations (Ops), for increased collaboration and enhanced productivity. Logran , with over a decade of proven excellence in IT, has a team of experts who can provide you with an effective DevOps implementation strategy.
We provide our clients with services encompassing several capabilities, such as iterative and incremental development, workload management on-demand, lightweight architecture, security, and automated testing techniques.
SAAS Applications
We focus on cost-effective and metrics-driven execution to maximize value for our clients. Our development teams build software solutions that are high-quality, scalable and easy to maintain. We focus on cost-effective and metrics-driven execution to maximize value for our customers. After deployment, we also offer 24/7 support and maintenance services, so our clients products are not only supported, but continue to evolve. We make sure the application servers and database servers are properly maintained and backed up, that security is maintained, and that database migrations run smoothly.